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As an Enterprise Sales Engineer at Datadog, you'll partner closely with Account Executives to help enterprise customers understand and adopt Datadog's observability and security platform. You'll own the technical strategy across the sales cycle, from prospecting through closed won, acting as a trusted advisor who bridges business goals with technical solutions.
Key responsibilities include leading customer discovery sessions to uncover technical challenges and business objectives, then translating those into tailored Datadog solutions. You'll deliver compelling product demos, technical presentations, and workshops that connect platform capabilities to measurable customer outcomes. You'll project-manage proof-of-concept evaluations end-to-end—scoping use cases, defining success criteria, building project plans with clear timelines, and ensuring accountability throughout.
You'll identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog internally and drive consensus. You'll serve as the technical voice of the customer in structured product and engineering feedback sessions, helping shape product direction. Cross-functional collaboration with Product, Support, and GTM teams is essential to address customer needs and resolve technical blockers. You'll maintain operational excellence by documenting activity, deal progress, and customer interactions in CRM systems.
You bring 5+ years of enterprise sales engineering or solutions engineering experience, with deep proficiency in public cloud platforms (AWS, Azure, GCP), Kubernetes, APM/tracing, security, and observability. You're skilled at navigating multi-stakeholder environments and adapting your communication style for technical, business, and executive audiences. You have strong consultative problem-solving skills, a growth mindset, and willingness to travel to support customer engagements.
