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Ambient.ai is the category creator in Agentic Physical Security, powered by Ambient Pulsar, a reasoning Vision-Language Model purpose-built for physical security. The platform integrates with existing security cameras and physical access control systems to unify monitoring, access control, threat assessment, response, and investigations. The company has achieved 95% fewer false alarms, 20x faster investigations, and 10x faster response times for customers including Cisco, ServiceNow, SentinelOne, TikTok, Bayer, and MoMA. Founded in 2017 and backed by Andreessen Horowitz, Y Combinator, and Allegion Ventures, Ambient.ai doubled new ARR in FY26 and ranked #71 on Forbes' best startup employers list.
As an Enterprise Sales Engineer, you will partner closely with Regional Sales Managers to support complex sales cycles across select in-region Enterprise accounts, channel sales, and high-value Commercial opportunities. You will deliver compelling product demos and presentations to both technical and non-technical audiences, support and lead technical evaluations, pilots, proof of concepts, and proof of value engagements with customers and partners. Your role involves helping customers understand the technical and business value of Ambient.ai by connecting platform capabilities to their security priorities and operational goals.
Key responsibilities include building trusted relationships with customer stakeholders, channel partners, and internal teams through technical guidance and thoughtful solutions; collaborating cross-functionally with Product, Customer Success, Channel, and Engineering teams to share customer feedback and improve the product experience; contributing to proposals, technical validation plans, partner enablement, and account strategy; and supporting partner-facing technical conversations to enable channel partners to effectively position Ambient.ai.
You will bring a consultative mindset to solving customer problems and helping move opportunities forward with strong preparation and execution across Enterprise, channel, and Commercial motions.
REQUIREMENTS:
- 2–3+ years of experience in Sales Engineering, Solutions Engineering, or similar customer-facing technical pre-sales role
- Experience supporting technology sales in Enterprise, channel, and/or Commercial environments, ideally in SaaS and/or innovative hardware-enabled solutions
- Demonstrated success partnering with Sales on technical evaluations and multi-stakeholder customer engagements
- Strong presentation and communication skills, with ability to explain technical concepts clearly to various audiences
- Solid understanding of L2 switching, including VLANs, limitations of L2 vs. L3, and physical vs. logical network isolation
- Working knowledge of Linux networking basics (assigning IP/mask/gateway to NICs, configuring redundancy/failover concepts)
- Familiarity with cloud environments such as AWS, Azure, or GCP
- Strong cross-functional collaboration skills and customer-first mindset
- Ability to operate effectively across multiple routes to market (direct sales, channel-led opportunities, Commercial accounts)
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
- Highly motivated, resourceful, and eager to learn in fast-paced environment
BONUS:
- Familiarity with security cameras, video management systems, or physical access control systems (PACS)
- Experience with business value selling, proof-of-value frameworks, or security-related technology environments
- Exposure to Fortune 1000 or large distributed enterprise customer environments
- Experience supporting or enabling channel partners in pre-sales capacity