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ServiceTitan is hiring an Associate Strategic Development Manager (SDM) to drive new business within the Enterprise segment. This is a high-impact role focused on generating pipeline and managing strategic engagement with large, complex organizations.
You will own direct pipeline accountability through outbound cold calling campaigns, lead qualification, needs assessment, and deal progression. Key responsibilities include:
• Generate new business opportunities through cold calling, trade shows, and conferences targeting mega-enterprise accounts
• Qualify inbound leads, conduct needs assessments, and schedule demos for sales consultants
• Manage open campaigns and sequences via email, task, and call completion
• Support the full sales cycle by acting as a contact point for prospects and coordinating internal stakeholders
• Collaborate cross-functionally with Solution Engineering, Partnerships, Product, and Client Services teams
• Stay current on market opportunities, new products, pricing, and payment plans
• Report to the Sales Development Supervisor and work closely with the Strategic Accounts team
You bring 3+ years of SDR experience with proven success calling into large accounts; 5+ years of industry experience is preferred. You have deep expertise working with complex enterprise organizations and providing executive-level support. Strong communication, presentation, and interpersonal skills are essential. You're proficient with Microsoft Office/Google Suite and comfortable in a fast-paced, multi-tasking environment. A Bachelor's degree is strongly preferred. Travel may be required.
ServiceTitan invests in high performers by providing exposure to top sales executives, competitive compensation with high earning potential, and training on advanced sales tools (Salesforce, Gong, enterprise enablement tech). Career advancement into Sales Executive or Sales Leadership roles is available for strong performers.
Hybrid schedule: if within ~40 miles of a ServiceTitan office hub, you'll work on-site 1-2 days per week. Your application will be considered for SDM roles across ServiceTitan and subsidiaries (Aspire, FieldRoutes, Convex), with final placement determined by business need and fit.
