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Salary: USD 105,000 - 127,500 / annual
Qualtrics is seeking an Enterprise Sales Representative to lead the acceleration of the healthcare provider vertical within its Experience Management (XM) platform. This is a strategic individual contributor role focused on the Western US territory, targeting health systems, hospitals, and clinics.
You will serve as the strategic relationship manager for assigned accounts, responsible for both retaining existing client revenue and driving new logo acquisition and expansion within the provider space. The role emphasizes orchestrating cross-functional teams (Industry Scientists, Engineers, Operations Experts) through influence to structure and close complex deals. You will quarterback efforts across Client Success, Implementation, and Advisory teams to deliver client value.
Key responsibilities include:
- Strategic relationship management at all organizational levels, especially C-suite
- Identifying and executing growth opportunities through territory and account analysis
- Preparing and delivering compelling sales presentations and product demonstrations
- Creating tailored sales proposals aligned with healthcare client needs
- Navigating complex negotiations involving procurement, legal, and security considerations typical of healthcare
- Maintaining comprehensive product knowledge across the entire Qualtrics portfolio
- Ensuring CRM hygiene and accurate forecasting using MEDDIC/MEDDPICC methodologies
- Building and maintaining a 4x pipeline to consistently deliver on quota targets
You will operate with the agility of a startup while leveraging enterprise resources. Success requires deep vertical fluency—moving beyond features to align XM solutions with critical healthcare initiatives such as improving patient experience (HCAHPS scores), reducing care team burnout, and optimizing clinical and operational effectiveness.
Qualtrics operates a hybrid model: three days per week in office (Mondays, Thursdays, plus one leader-selected day), with flexibility for remote work the remainder of the week.
REQUIREMENTS:
- 7+ years of enterprise closing sales experience
- Full-cycle enterprise SaaS sales background with demonstrated proficiency in MEDDIC/MEDDPICC methodologies and CRM hygiene
- Understanding of the unique opportunities and challenges within the healthcare provider space
- Excellent interpersonal, communication, listening, and presentation skills
- Strong relationship-building and organizational capabilities
- Results-driven mindset with solid working knowledge of strategic planning, strategy execution, and business development
- Bachelor's degree or higher
