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Yotpo is a leading eCommerce platform providing AI-powered Reviews and Loyalty solutions to over 30,000 global brands. The company helps brands turn browsers into customers and customers into advocates through deep integrations across the eCommerce ecosystem.
As an Enterprise Partner Manager on the Partnerships team in EMEA, you will own a portfolio of strategic agency and systems integrator (SI) partners across the region, directly influencing pipeline, revenue, and growth. This is a high-impact role at the intersection of partnerships, sales, and the rapidly evolving eCommerce ecosystem.
Key responsibilities include:
- Owning commercial relationships with top agency and SI partners across EMEA, driving partner-sourced and partner-influenced pipeline and revenue against defined targets
- Building relationships across all levels of each partner organization—from delivery teams to leadership—and serving as their primary Yotpo contact
- Developing and executing joint business plans with partners, including target account mapping, referral goals, and consistent operating cadence through QBRs and pipeline reviews
- Partnering with Account Executives and Solutions teams on complex sales opportunities, bringing partners in at strategic moments with clear roles and seamless handoffs
- Training and enabling partners on Yotpo's products, positioning, and processes
- Expanding Yotpo's reach across agency and SI networks within the EMEA commerce ecosystem
- Identifying opportunities to deepen strategic partnerships and create new sources of growth
- Sharing regional market insights and partner feedback to inform Yotpo's go-to-market strategy
- Traveling to conferences and in-person engagements approximately 25% of the time
The role is hybrid, based in Central London with office attendance required Monday, Tuesday, and Thursday each week.
Requirements:
- 5+ years of partner, channel, agency, or business development experience in a client-facing role with a proven track record of hitting revenue targets
- Direct experience working with eCommerce agencies and/or systems integrators, ideally at a MarTech SaaS company, commerce platform, or agency
- Demonstrated track record of driving revenue through partners—including pipeline built, deals influenced, and relationships that outlasted single transactions
- Proven ability to build trusted relationships with senior stakeholders and decision-makers
- Strong commercial instincts and comfort navigating multi-party deal dynamics
- AI fluency: regular use of AI tools for research and planning, with credible understanding of how AI is changing eCommerce
- Excellent presentation, communication, listening, and negotiation skills
- Collaborative approach and ability to thrive in fast-moving, matrixed, and ambiguous environments
- Proactive, adaptable mindset with strong sense of ownership
Nice to have:
- Experience with enterprise customers or complex enterprise sales cycles
- Experience in Shopify Plus, Salesforce Commerce Cloud, or Adobe Commerce partner ecosystems
- Prior experience at an eCommerce agency or systems integrator
- Early-stage experience building and scaling partner functions, programs, or operating models
- Established network of agency, SI, or eCommerce ecosystem relationships across EMEA
- Experience working across multiple EMEA markets
