SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Adyen is a global financial technology platform providing payments, data, and financial products for enterprise customers including Meta, Uber, H&M, and Microsoft.
As an Enterprise Account Manager for Platforms based in Sydney, you will serve as the strategic partner for global SaaS platforms and e-commerce marketplaces using Adyen's embedded financial services solutions. Your focus will be on educating and driving continuous growth with partners who provide access to merchants and individuals, helping them activate new revenue streams beyond traditional payments processing through issuing, bank accounts, and credit offerings.
Key responsibilities include:
• Strategic Consultation: Act as the human dimension of Adyen's product, delivering expertise and payment guidance to customers. Position Adyen as a trusted advisor and use data to tell compelling business stories.
• Project Management: Prioritize and execute short and long-term projects with varying timelines across multiple accounts.
• Commercial Acumen: Drive commercial discussions with customers while meeting strategic and financial targets for assigned accounts.
• Relationship Management: Build strong customer relationships, navigate client organizations to align stakeholders, and develop a global network within Adyen while collaborating across cultures and time zones.
• Customer Advocacy: Serve as the internal voice and champion for your customers, providing feedback loops to product and support teams.
You will work collaboratively across Sales, Onboarding, Risk, Finance, and Product teams to support optimal integration of Adyen's solutions into customers' businesses.
Requirements:
• 5+ years of experience in a client-facing, commercial role such as account management, consulting, or payments industry experience from a merchant perspective
• Experience working within payments, financial services, marketplaces, or SaaS platforms
• Strong ability to engage others and develop working relationships at all management levels
• Passion for leading strategic payments conversations, presenting business reviews, and coordinating technical discussions
• Business acumen and analytical abilities to assess and help reach client goals
• Ability to synthesize complex data sets and use data to tell compelling stories
• Capability to prioritize and manage multiple projects across departments while motivating cross-functional collaboration
• Full professional written and verbal proficiency in English (additional languages a plus)
• Willingness to undertake domestic and international travel as required
