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Perk (formerly TravelPerk) is an intelligent platform for travel and spend management, trusted by over 12,000 companies worldwide including Bolt, GoCardless, and Fabletics. Following the acquisition of spend management platform Yokoy, Perk is building a seamless, all-in-one solution for business travel and expenses.
You will own a portfolio of enterprise accounts in the DACH region, acting as a strategic partner to the company's highest-value clients. Your primary focus will be driving client adoption, revenue retention, and expansion across the combined Perk and Yokoy product suite.
Key responsibilities include:
- Leading and nurturing a portfolio of enterprise accounts, building long-term relationships with key decision-makers and C-level executives
- Systematically identifying and executing upsell and cross-sell opportunities, particularly around Yokoy spend management capabilities, to drive net revenue retention
- Delivering data-driven Strategic Business Reviews (SBRs) to executive stakeholders, translating travel and spend analytics into clear ROI and actionable recommendations
- Consulting on platform best practices with deep mastery of both Perk and Yokoy product ecosystems
- Serving as the internal voice of the customer, collaborating with Product, Support, and Onboarding teams to guide rollouts and influence product roadmaps
- Addressing complex operational or technical challenges early to establish scalable solutions and ensure long-term retention
Perk operates on an IRL-first model with teams working in-person 3 days per week. The company has 1,800+ employees across 12 global offices, with headquarters in London and Boston. Benefits include 30 days annual leave, equity, comprehensive wellbeing support through Spring Health, 17 weeks paid parental leave, up to 20 "Work From Anywhere" days annually, and a fully paid four-week sabbatical after five years.
REQUIREMENTS:
- Native or near-native fluency in German and professional fluency in English
- Proven success in Enterprise Account Management or Customer Success roles, preferably in SaaS, FinTech, or TravelTech, with a history of consistently exceeding expansion and retention targets
- Exceptional communication skills with proven ability to present to, negotiate with, and advise C-level executives
- Analytical and strategic mindset; ability to translate complex spend data into high-level business strategies that align client objectives with product capabilities
- Low-ego, team-first approach that thrives on early feedback, rapid iteration, and cross-functional alignment
