SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Trustpilot is a profitable, high-growth FTSE-250 company operating the world's largest open customer review platform. The company is expanding its Enterprise business across the Benelux region and seeks an experienced Enterprise Account Manager to drive growth and retention in this strategic market.
In this role, you will manage a portfolio of Enterprise accounts across the Benelux region, owning customer retention, guiding successful renewals, and identifying expansion opportunities through thoughtful account mapping. You'll partner closely with dedicated Customer Success Managers, where you lead on commercial strategy, contract growth, and negotiations while your CSM partner focuses on adoption, implementation, and account health. This is an opportunity to help shape the Benelux Enterprise strategy by bringing fresh perspectives, sharing market insights, and piloting retention and expansion initiatives.
You'll work with some of the region's leading brands at a moment when AI is fundamentally changing how reputation is built and how consumers make decisions. Your focus will be on deeply understanding client business goals and metrics to deliver measurable ROI, establishing Trustpilot as a trusted, long-term partner.
You are an experienced commercial professional with a demonstrated track record managing Enterprise-level customer portfolios in SaaS or subscription-based environments. You're comfortable navigating evolving environments, taking ownership of outcomes, and helping shape Enterprise approaches rather than following rigid processes. You excel at co-managing complex customer relationships alongside Customer Success Managers, technical leads, and cross-functional teams, and you're skilled at leading consultative conversations with senior leadership and key stakeholders.
This role requires native-level Dutch and strong professional English language skills. You'll be based in the Amsterdam office. The company offers competitive compensation, bonus, 20 holiday days plus 5 additional after one year, paid volunteering days, learning and development through Trustpilot Academy and Blinkist, Headspace access, and a commuter allowance.
