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Salary: USD 90,000 - 150,000 / annual
Instawork is an AI-powered labor marketplace connecting skilled hourly workers with local businesses. The company operates across food services, hospitality, light industry, and logistics, serving thousands of businesses across 50+ major markets in the US and Canada.
As an Enterprise Account Manager, you will manage a portfolio of top-tier assigned customers, develop new business from existing clients, and identify expansion opportunities to grow overall client revenue. Reporting to the Account Growth leader, you will be a critical member of the Account Management team responsible for bringing staffing solutions to large businesses.
Key responsibilities include:
- Develop and maintain strong relationships with accounts with a long-term partnership vision
- Own both growth and retention metrics for a portfolio of customer accounts
- Provide daily support and service to clients, rallying internal resources to achieve and exceed expectations
- Meet and exceed sales growth goals through forging relationships with key decision makers within target accounts
- Identify, prioritize, and track progress towards key account metrics and annual quota
- Stay current on clients' business, industry, and key objectives to provide thought leadership
- Collaborate with internal stakeholders across product, engineering, community operations, and finance
- Present to a wide audience of potential buyers, including C-level and executive sponsors, both in person and virtually
This role offers visible impact on a rapidly growing organization with tremendous professional and financial upside. The company operates with five-day-in-person collaboration at hubs in San Francisco, Bangalore, and Chicago, with additional city offices in New York, Phoenix, and Singapore.
Requirements:
- 4+ years of industry expertise in software, human capital management technology, staffing, or recruiting industry sales
- Consistent achievement of sales goals
- Excellent communication skills and consultative approach to identifying problems and finding solutions
- Ownership mentality with proactive problem resolution
- Proficiency in Salesforce
- Strong collaboration and team-playing abilities
- Strategic and creative thinking to understand industry and customer trends
- Entrepreneurial spirit and drive to exceed expectations
