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Enterprise Account Manager

Culture Amp - Melbourne, VIC, Australia - Hybrid - posted 2026-10-11

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Culture Amp is the world's leading employee experience platform serving 25 million employees across 6,000+ companies. The company empowers organizations to transform employee engagement, drive performance management, and develop high-performing teams using people science and comprehensive employee data. Culture Amp is backed by leading venture capital, has offices globally (US, UK, Germany, Australia), and has been recognized by Forbes and Fast Company as one of the world's top private cloud and most innovative companies. This is a client-focused enterprise sales role responsible for identifying, engaging, and closing add-on and upgrade sales within a defined set of Culture Amp's enterprise client base. You will build strategic relationships with senior decision-makers and create measurable commercial impact through transformative expansion sales. The role goes beyond handling ARR delta at renewal—it requires a consultative, strategic advisor approach leveraging deep product knowledge, customer insights, and results-driven execution. Key responsibilities include: - Proactively identify and engage Culture Amp enterprise customers through CS introductions, outreach, LinkedIn engagement, and event attendance - Develop tailored strategies and points of view for Tier 1 clients - Run customized product demonstrations for HR executives, establishing credibility and articulating competitive differentiators - Build and manage robust client pipelines, guiding clients from discovery through close - Develop and present compelling business cases leveraging data insights and ROI calculations - Collaborate with Legal, Procurement, Security, Solution Consulting, and People Science to remove barriers in complex deal cycles - Maintain accurate pipeline, forecasting, and activity data in Salesforce and other tools - Build executive relationships and navigate complex enterprise buying groups to drive successful outcomes Culture Amp offers a hybrid work model with an expectation of approximately 2 days per week in the Melbourne office to unlock connection and culture. REQUIREMENTS: - 5-7+ years of quota-carrying, closing sales experience in enterprise or large commercial environments - Proven SaaS sales experience, ideally in HR Tech or related technology - Strong ability to identify and self-source opportunities using innovative, proactive strategies - Exceptional executive presence with polished presentation and communication skills for VP and C-suite engagement - Experience building executive relationships and navigating complex enterprise sales cycles - Expertise in sales methodologies such as MEDDPICC and understanding of deal stage progression - Proficiency in leveraging data for decision-making, influencing stakeholders, and constructing business cases - Track record of orchestrating successful closure of complex business deals through cross-functional collaboration - Strong working knowledge of sales tools: Gong, 6Sense, ZoomInfo, and Salesforce - Self-starter mindset willing to shape the future of the Enterprise Team - Resilience, intellectual curiosity, assertiveness, multi-threading ability, and collaborative team orientation

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