SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Braze is a leading customer engagement platform that empowers brands to deliver personalized, AI-driven customer experiences across channels. As an Enterprise Account Manager based in Berlin, you will be a quota-carrying member of the Enterprise Sales Team, partnering with Account Executives to maximize customer value and drive commercial expansion within existing enterprise accounts.
You will have primary responsibility for developing and closing upsell and cross-sell opportunities up to $100K within your assigned portfolio of large enterprise customers. Your key responsibilities include:
• Proactively analyze customer product usage and identify white-space opportunities within accounts and new business units for expansion
• Partner closely with Account Executives, Renewals Managers, and Customer Success Managers to identify and qualify upsell opportunities
• Collaborate with internal teams including Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal, and Marketing to coordinate resources and drive feature exploration and adoption
• Achieve quarterly upsell and renewal targets
• Occasionally travel for onsite customer engagement and executive presentations
• Develop and present value propositions to C-suite and executive stakeholders
You will work with some of the largest brands globally, leveraging Braze's composable intelligence platform and BrazeAI to help customers optimize their engagement strategies. The role offers the opportunity to grow customer relationships strategically while building your expertise in enterprise SaaS sales.
Braze offers competitive compensation including equity, comprehensive benefits (medical, dental, vision, life, disability), flexible PTO, professional development support, and a collaborative, transparent culture recognized as a Great Place to Work.
REQUIREMENTS:
• 3+ years of experience in Sales or Account Management in SaaS, with at least 1.5 years in a quota-carrying role working with companies with 2,000+ employees
• Drive, determination, and accountability
• Excellent product knowledge and ability to quickly learn feature-rich applications
• Outstanding verbal, written, and presentation skills with experience presenting to executive teams
• Intermediate to advanced proficiency with Google Office, MS Office Suite (Word, Excel, PowerPoint), and Keynote
• Prior experience with Salesforce.com CRM or equivalent CRM for sales pipeline management
• Excellent organizational and time management skills
• Proven ability to quickly master new cloud applications and tools
• Strong networking abilities and up-to-date knowledge of digital trends in mobile, web, and email
• Background in Enterprise SaaS sales for Mobile and/or Marketing Technology is a plus
• Prior experience in a startup technology company is a plus
