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Motive is a SaaS platform that empowers operations teams—safety, operations, and finance—to manage drivers, vehicles, equipment, and fleet spend in a single system. The company serves nearly 100,000 customers across transportation, logistics, construction, energy, field service, manufacturing, agriculture, food & beverage, retail, and public sector.
As an Enterprise Account Manager, you will drive growth and maintain strategic relationships with U.S.-based enterprise customers operating 150–999 vehicles. This role blends account management with consultative sales, focusing on retention, upsells, cross-sells, renewals, and product adoption.
Key responsibilities include:
- Serve as the primary point of contact for assigned accounts, proactively identifying needs and managing account health.
- Develop and execute strategic account plans aligned with client goals.
- Lead discovery calls, product demos, and trials to understand business challenges.
- Monitor account health, address issues swiftly, and coordinate with internal teams to mitigate risks.
- Maintain detailed CRM records of interactions, feedback, and sales activities.
- Collaborate with Sales Engineering on technical inquiries and product integration.
- Conduct regular business reviews to assess adoption, gather feedback, and present tailored solutions.
- Demonstrate attention to detail in sales forecasting and KPI tracking.
You bring 4+ years of SaaS sales experience in customer expansion or account management, ideally in enterprise or complex technical sales. You have a track record of achieving sales goals (President's Club, Rep of the Year), strong consultative sales methodology (MEDDIC/MEDDPICC experience preferred), and technical aptitude to demonstrate moderately complex products. Excellent communication skills, ability to translate technical concepts for non-technical stakeholders, strong organizational skills, and a growth mindset are essential. Bachelor's degree required.
This is a remote position with approximately 20% travel to client sites for relationship building and support.
