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ServiceNow is seeking an Enterprise Account Executive for the Manufacturing vertical based in Tokyo. In this role, you will drive new business sales revenue through a SaaS license model by developing account and territory strategies, researching prospect customers, and executing field-based sales activities within a defined set of prospects and verticals.
Key responsibilities include:
- Developing relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product lines
- Overseeing client relationship mapping and orchestrating account strategy across a virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing
- Serving as a trusted advisor to customers by understanding their business needs and advising on how ServiceNow can support their IT roadmap
- Identifying and engaging the right specialist and support resources at the appropriate time in the sales cycle
- Producing new business, negotiating deals, and maintaining healthy C-level relationships
- Achieving sales targets while promoting a customer success focus in a team-oriented environment
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent drive transformation.
REQUIREMENTS:
- 7+ years of sales experience within software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated success producing new business, negotiating deals, and maintaining C-level relationships
- Track record of achieving sales targets
- Understanding of IT roadmaps and strategic business planning
- Ability to promote customer success focus in a collaborative, team-oriented environment
