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ElevenLabs is an AI research and product company that has built human-like AI voice models serving millions of users and thousands of businesses, including Deutsche Telekom and Meta. The company has raised $781M in funding with a $22B valuation and operates three main platforms: ElevenAgents (for deploying voice and chat agents at scale), ElevenCreative (for generating and editing speech, music, image, and video across 70+ languages), and ElevenAPI (providing access to AI audio foundational models).
You will serve as an Enterprise Account Executive focused on driving growth across the Financial Services sector—banks, insurers, lenders, payments companies, and wealth/asset management firms. These institutions operate under demanding regulatory standards and increasingly expect conversational AI to enhance customer interactions at scale.
Key responsibilities include:
- Building and managing a growing portfolio of new accounts across banking, insurance, lending, payments, and wealth management to meet revenue goals
- Identifying opportunities where conversational AI drives growth, automation, or cost efficiency in customer-facing and internal agentic workflows (use cases include account inquiries, payment support, fraud triage, loan origination, claims processing, collections, compliance verification, caller verification, onboarding, policy servicing, contact center coaching, and brand voice)
- Developing deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, build-vs-buy dynamics, and emerging trends in AI governance and model risk
- Demonstrating expertise in how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Developing and executing account strategies across the entire buying group (CX and Contact Center Operations, Digital and Product, Technology, Risk, Compliance, Legal, InfoSec), landing with one high-impact use case and expanding across lines of business, brands, and markets
- Partnering closely with Forward Deployed Engineers to solution high-impact use cases, manage Proofs of Value, guide customers through model-risk and security reviews, and set them up for production scale
- Serving as a trusted advisor, educating clients on generative AI and voice, and helping shape the Financial Services playbook
The role is remote-first and can be executed from anywhere in the United States, though EST, CST, or PST timezone operation is required. There is a preference for candidates based in New York or San Francisco, with the option to work from the company office.
REQUIREMENTS:
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to financial services institutions (banks, insurers, lenders, fintech, payments) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, digital), and to risk and compliance gatekeepers, with ability to translate complex technology into business value
- Ability to deeply understand customer business and unique requirements, and translate ElevenLabs' capabilities into solutions that deliver against their needs
- Proficiency in enterprise procurement, security review, and legal processes, including regulated-industry vendor risk, model risk, and data protection reviews; ability to work autonomously and effectively as a cross-functional partner
- Strong executive presence, ability to build relationships at C-suite and board level, and willingness to travel frequently for onsite client visits and conferences
- Comfort in early-stage, high-growth environment where ambiguity is the norm and state of play changes rapidly
- Passion for voice and audio AI and how it unlocks transformative value for customers
