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ServiceNow is seeking an Enterprise Account Executive to drive new business sales revenue from a SaaS license model in the Tokyo region. You will develop and manage relationships with C-suite personas (CFO, CIO, COO, CDO) across all product lines, serving as a trusted advisor to customers on how ServiceNow can support their IT roadmap.
Key responsibilities include:
- Developing multi-stakeholder relationships with C-level executives across prospect and existing accounts
- Overseeing client relationship mapping and orchestrating account strategy across a virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, Marketing)
- Serving as a trusted advisor by understanding customer business needs and recommending ServiceNow solutions aligned with IT strategy
- Identifying and engaging appropriate specialist resources at the right stage of the sales cycle
- Producing new business revenue, negotiating deals, and maintaining healthy C-level relationships
- Achieving assigned sales targets
- Promoting a customer success focus in a collaborative, team-oriented environment
ServiceNow is a global market leader with an intelligent cloud-based platform connecting people, systems, and processes. The company serves over 8,100 customers, including 85% of the Fortune 500, and is known for AI-enhanced technology and innovation.
The role involves up to 50% travel. ServiceNow offers flexible work personas depending on the nature of work and assigned location.
Requirements:
- 5+ years of sales experience in software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Proven experience establishing trusted relationships with current and prospective clients and cross-functional teams
- Track record of producing new business, negotiating deals, and maintaining C-level relationships
- Demonstrated ability to achieve sales targets
- Understanding of IT strategy and the broader business context
- Ability to promote customer success in a team-oriented environment
- Willingness to travel up to 50%
