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Salary: USD 127,800 - 183,655 / annual
Freshworks is seeking an Enterprise Account Executive to drive growth and close complex SaaS deals within a territory. You will own and develop new strategic enterprise accounts, strengthen relationships with existing customers, and engage C-level executives and technical decision-makers using deep SaaS expertise.
Key Responsibilities:
- Execute territory strategies to win new enterprise business and consistently exceed growth targets
- Lead the full sales cycle from prospecting through negotiation and closure, surpassing revenue goals
- Build trusted relationships with C-level executives by understanding their business challenges, tailoring industry-relevant use cases, and delivering outcome-driven value conversations
- Stay informed on competitive dynamics and product innovation to represent Freshworks confidently
- Partner cross-functionally with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk to deliver seamless customer experiences
- Mentor and coach peers to strengthen overall team performance
- Develop and maintain a robust, high-quality pipeline with accurate forecasting and complete opportunity tracking
- Travel as needed to engage customers in person and build meaningful relationships
Requirements:
- 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts with a strong track record of consistently meeting or exceeding revenue goals
- Proven ability to navigate complex, medium-to-long enterprise sales cycles and foster trusted relationships with both technical and executive stakeholders
- Skilled in prospecting, pipeline management, and accurate forecasting to ensure consistent flow of opportunities and predictable results
- Strong solution-selling skills with ability to listen, understand diverse customer challenges, and position software solutions (e.g., ITSM, IT infrastructure, EX platforms) that enhance productivity, engagement, and ROI
- Collaborative and analytical with a customer-first mindset and ability to partner across teams and use insights to drive sustainable growth
