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ServiceNow is seeking an Enterprise Account Executive for the Higher Education vertical in the UK South region (based in Staines). You will drive new business sales revenue through a SaaS license model, focusing on account planning, territory planning, prospect research, and field-based sales activities within a defined set of accounts and prospects.
In this role, you will develop deep relationships with C-suite personas (CFO, CIO, COO, CDO) across all product lines. You will oversee client relationship mapping and orchestrate account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow can support their IT roadmap. You will identify and bring in the right specialist and support resources at the right time to advance deals.
ServiceNow is the AI control tower for business reinvention, with a platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500. You will be part of an AI-native culture where technology and talent drive transformation.
The role offers flexible work personas with a mix of remote and in-office work, determined by the nature of your work and assigned location.
QUALIFICATIONS:
- 7+ years of sales experience in software or solutions sales, ideally with public sector or higher education background
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated success producing new business, negotiating deals, and maintaining healthy C-level relationships
- Track record of achieving sales targets
- Ability to understand the bigger picture and ServiceNow's IT strategy
- Experience promoting a customer success focus in a collaborative, "win as a team" environment
