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EMEA Solution Engineering Manager - Observability

Snowflake - London, England, United Kingdom - In-office - posted 2026-10-20

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Snowflake is seeking an EMEA Solution Engineering Manager to lead a team of Solution Engineers focused on the Observability domain. In this role, you will coach a high-performing pre-sales team, partner closely with Sales leadership, and help customers across EMEA adopt the Snowflake AI Data Cloud to unify and analyze their observability data at scale. Key responsibilities include: - Lead, hire, and develop a team of Solution Engineers supporting EMEA observability opportunities, setting a high bar for technical pre-sales excellence - Partner with Regional Sales Directors to build and execute territory strategy, aligning technical resources to the highest-value opportunities - Coach your team to deliver compelling demonstrations and proofs of concept that showcase Snowflake's ability to ingest, store, and query high-volume observability data such as logs, metrics, and traces - Guide customers in migrating observability workloads onto the Snowflake AI Data Cloud, using Snowpark, Streamlit, and Cortex for advanced analytics on telemetry data - Serve as an escalation point for complex technical discovery, architecture design, and competitive positioning against legacy observability platforms - Collaborate with Product and Engineering teams to channel field feedback into the Snowflake observability roadmap - Represent Snowflake at EMEA field events, executive briefings, and industry conferences as a trusted technical leader Snowflake is focused on empowering enterprises to achieve their full potential through an AI-native approach. The company values impact, innovation, and collaboration, seeking low-ego individuals who thrive in dynamic environments and move with an experimental mindset. REQUIREMENTS: - 8+ years of experience in solution engineering, sales engineering, or technical pre-sales, with experience in data platforms, cloud, or observability technologies - 2+ years of experience leading or mentoring technical teams in a pre-sales or customer-facing capacity - Strong understanding of observability concepts, including logs, metrics, traces, and the modern monitoring landscape - Hands-on experience with cloud data platforms and SQL, with the ability to speak credibly to both practitioners and executives - Experience selling or implementing technical solutions to enterprise customers across EMEA - Excellent communication and stakeholder management skills, with fluency in English - Ability to travel across the EMEA region as needed BONUS QUALIFICATIONS: - Familiarity with the Snowflake AI Data Cloud, Snowpark, Streamlit, or Cortex - Experience with leading observability tools such as Datadog, Splunk, Grafana, or Elastic - Background in migrating large-scale telemetry or machine data workloads to a cloud platform - Additional European language skills

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