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Fetch Package is seeking a Director of Strategic Accounts to lead enterprise customer relationships and drive revenue growth across national and enterprise accounts. This role combines account management with strategic sales expansion, requiring you to maintain and grow relationships with key clients while identifying and executing cross-sell and up-sell opportunities.
Key Responsibilities:
- Drive net-new and expansion revenue within Enterprise and National accounts through strategic "land and expand" initiatives
- Map complex organizational hierarchies to identify cross-sell and up-sell opportunities across business units and to C-suite decision-makers
- Lead cross-functional account teams (Operations, Customer Success, Legal, Marketing) to align client requirements with seamless delivery and rapid time-to-value
- Build and present comprehensive business cases, ROI analyses, and tailored executive presentations to drive expansion commitments
- Maintain rigorous pipeline hygiene and deliver accurate account forecasts to sales leadership, identifying account risks, compelling events, and expansion strategies
- Serve as a trusted strategic advisor to enterprise stakeholders, maintaining deep expertise on industry trends, macroeconomic dynamics, and competitive landscape
The role offers flexible work arrangements with remote eligibility, unlimited vacation, and a comprehensive compensation and benefits package. Travel is required for client meetings and industry events.
Requirements:
- 7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts
- Consistent track record of meeting or exceeding $1.2M-1.6M+ ARR quota
- Proven track record selling to C-suite, navigating complex buying committees, and driving stakeholder consensus
- Expertise in enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk
- Strong ability to structure and negotiate large, multi-year contracts and MSAs
- Proficiency with Salesforce and Gong for pipeline management and forecasting
- Ability to partner cross-functionally to align client requirements with strategic outcomes
- Multifamily industry experience is a strong plus
