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Fetch Package is seeking a Director of Strategic Accounts to lead enterprise customer relationships and drive revenue growth through strategic account management and expansion initiatives.
In this role, you will own the full lifecycle of assigned national and enterprise accounts, responsible for both maintaining satisfaction and driving net-new and expansion revenue. You'll execute "land and expand" strategies to uncover cross-sell and up-sell opportunities across complex organizational hierarchies, from individual business units to C-suite decision-makers.
Key responsibilities include:
- Driving net-new and expansion revenue within Enterprise and National accounts through strategic initiatives
- Mapping complex organizational structures to identify cross-sell and up-sell opportunities
- Leading cross-functional account teams (Operations, Customer Success, Legal, Marketing) to align client requirements with seamless delivery
- Building and presenting comprehensive business cases, ROI analyses, and executive presentations to drive expansion commitments
- Maintaining rigorous pipeline hygiene and delivering accurate account forecasts to sales leadership
- Serving as a trusted strategic advisor to enterprise stakeholders with deep domain expertise on industry trends and competitive dynamics
- Traveling as required for client meetings and industry events
You'll work in a flexible environment with remote work eligibility and have the opportunity to shape strategic partnerships with major national accounts.
REQUIREMENTS:
- 7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts
- Consistent track record of meeting or exceeding a $1.2M–1.6M+ ARR quota
- Proven track record of selling to C-suite executives, navigating complex buying committees, and driving stakeholder consensus
- Expertise in enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk
- Strong ability to structure and negotiate large, multi-year contracts and MSAs
- Demonstrated success in new logo acquisition and "land and expand" strategies
- Proficiency with Salesforce and Gong for pipeline management and forecasting
- Cross-functional partnership and collaboration skills
- Multifamily industry experience is a strong plus
- Ability to travel as required
