SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Hims & Hers, a leading public health and wellness platform (NYSE: HIMS), is seeking a Director of Sales & Operations Planning to own the integrated planning function that translates business strategy into executable operational plans. This is a highly visible leadership role reporting to senior leadership, responsible for setting operations planning strategy across a multi-site network.
Key Responsibilities:
You will own the end-to-end S&OP process, chairing weekly S&OP meetings and driving alignment between demand signals and operational execution across the network. You will define the KPI framework and accountability structure governing plan execution across sites and functions.
You will own medium- to long-range capacity planning across the network, setting strategy for personnel, equipment, and material capabilities, and determining when network routing or footprint changes are needed.
You will translate volume plans into required labor hours by role and process path, developing and owning the labor models that drive staffing decisions. You will serve as the primary executive partner to HR, Finance, and Operations leadership in aligning staffing strategy with operational demand. You will develop long-range workforce strategy by anticipating volume trends, seasonal spikes, and labor impacts of strategic initiatives, and provide recommendations on cross-training, temporary staffing, and overtime strategy.
You will direct scenario planning to simulate the impact of volume changes, labor availability, or supply disruptions, translating results into leadership recommendations and contingency plans. You will serve as the primary point of accountability across compounding, dispense, fulfillment, planning, and finance, resolving cross-functional trade-offs and escalations.
You will set the roadmap for continuous improvement in planning processes and models, driving initiatives that improve modeling accuracy and visibility. You will own the dashboard and KPI strategy for plan adherence, resource utilization, labor efficiency, and production performance, using data to drive leadership-level decisions.
You will present operational insights and capacity trade-offs to executive leadership, shaping strategic decisions on network investment, staffing, and capacity. You will build, lead, and develop a team of planners and analysts, establishing career paths and elevating planning capability across the organization.
Requirements:
- Bachelor's degree in Operations Management, Supply Chain, or related field (MBA or Master's preferred)
- 12+ years of experience in operations planning, resource management, or labor modeling in manufacturing, warehouse, or industrial settings
- 8+ years of people leadership experience, including managing teams larger than 6
- Proven track record setting operations planning strategy at multi-site or network level
- Expertise in workforce planning, labor forecasting, and operational planning with deep fluency in translating data into executive-level strategy
- Strong analytical and problem-solving skills with advanced proficiency in Excel, Power BI, Tableau, or labor planning software
- Excellent executive presence and communication skills with demonstrated track record of influencing C-suite/senior leadership decisions
- Experience leading implementation or selection of labor planning tools or workforce management systems at scale
