SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ezCater is seeking an experienced Director of Sales Operations and Enablement to lead the operational backbone of its go-to-market engine. Reporting to the Chief Growth Officer, you will own go-to-market planning, target setting and management, sales commission management, sales process optimization, and sales enablement and training.
You will build and lead a high-performing Sales Operations and Enablement team, recruiting top talent and developing both managers and individual contributors. Key responsibilities include establishing and driving improvements in planning, reporting, and target assignment; designing and managing sales commission plans using tools like CaptivateIQ; partnering with sales leadership on monthly targets, forecasts, and operational cadence; implementing comprehensive pipeline reporting from top of funnel to customer value realization; and identifying and deploying AI-powered tools for automation that improve sales reporting, forecasting, and seller productivity.
You will be a key stakeholder in CRM design, implementation, change management, and adoption, working closely with sales analytics to provide pipeline visibility and quality metrics. You will design and oversee training programs that enhance sales team skills, drive adoption of winning sales behaviors through reinforcement of sales methodology and digital tools, and collaborate with marketing and product teams to create and maintain sales materials.
Success will be measured by tangible improvements across the sales engine: sharper commissions and forecast accuracy, stronger pipeline visibility and quality, higher seller productivity, deeper CRM adoption, faster new-hire ramp time, more effective enablement programs, and clear ROI from sales technology and AI investments.
The ideal candidate has 10+ years of proven experience as a Sales Operations leader at a high-growth company, ideally in tech. You bring expertise in market segmentation and go-to-market strategy development, proficiency with Salesforce, Tableau, and Sigma, and a track record of leading and managing annual, quarterly, and monthly planning cycles. You are organized, detail-oriented, an excellent problem solver, and skilled at influencing senior leaders in a fast-paced environment.
