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Zenoti is seeking a Director of Product Management to lead the payments and fintech vertical of its cloud-based software platform serving the beauty and wellness industry. The company powers over 30,000 salons, spas, medspas, and fitness studios across 50+ countries, including major brands like European Wax Center, Hand & Stone, and CorePower Yoga. As a unicorn valued at $1B+, Zenoti is expanding its payments capabilities to streamline financial operations for its customers.
In this Director role, you will own the product strategy, roadmap, and execution for Zenoti's payments and fintech offerings. You will collaborate across engineering, design, and business leadership to build intuitive, reliable payment solutions that help beauty and wellness businesses manage transactions, cash flow, and financial operations seamlessly. Your responsibilities include defining product vision, conducting market research, prioritizing features based on customer needs and data, and influencing cross-functional teams to deliver high-impact solutions.
You will work with a dynamic, diverse team committed to innovation and growth. The role offers the opportunity to shape the global success of Zenoti's platform while working on products that directly impact thousands of businesses worldwide.
Required qualifications: 12+ years of product management experience with at least 7+ years in fintech. Strong background in payment processes and financial systems. Demonstrated ability to think strategically while breaking complex problems into actionable components. Excellent communication, presentation, and problem-solving skills. Proven track record of influencing cross-functional teams and owning product outcomes. Understanding of mobile, web, and cloud technology. Ability to work with ambiguity and drive clarity in vaguely defined problems.
