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Salary: USD 185,000 - 210,000 / annual
Candid is reimagining orthodontics by combining clinical expertise with leading technology, empowering general dentists to deliver clear aligner care that is predictable, efficient, and profitable while making treatment accessible and affordable for patients.
You will serve as Director of Strategy & Operations, reporting directly to the Chief Strategy Officer and leading the Strategy & Operations team. This is a builder role focused on defining and executing Candid's next generation of growth.
Key responsibilities include:
**New Product & Market Strategy**: Identify opportunities to expand Candid's offering beyond its core clear aligner business. Understand customer needs and market dynamics to determine where the company should invest across new products, services, and verticals.
**0-to-1 Product Development**: Take the highest-potential opportunities from idea through launch, owning the strategy, business case, operating model, go-to-market approach, and early execution required to prove and scale new initiatives.
**International Expansion**: Determine where and how Candid should expand geographically, evaluate market attractiveness and entry strategies, and lead cross-functional work to enter and scale new markets.
**Commercial Partnership**: Work closely with Sales and customer-facing teams to identify unmet needs, test new ideas, and translate field opportunities into scalable offerings.
**AI & Emerging Technology**: Identify and lead opportunities to use AI and emerging technologies to create new capabilities, accelerate initiatives, and transform how Candid operates.
**Cross-Functional Leadership**: Bring together teams across the organization to turn ideas into reality, creating alignment, solving problems, and driving initiatives from concept through launch.
You will work closely with leaders across Commercial, Product, Clinical, Operations, Finance, and Technology.
**Requirements**:
- 8+ years of experience in strategy, management consulting, business operations, general management, new ventures, or a related field
- Proven track record of taking new products, businesses, markets, or complex initiatives from idea through execution and delivering measurable results
- Exceptional business judgment and structured problem-solving skills; ability to quickly understand unfamiliar markets, business models, and operational challenges
- Strong product and commercial instincts; ability to identify customer needs and translate them into compelling business opportunities
- Builder mentality—energized by starting with a blank page, creating structure in ambiguous situations, and turning ideas into reality
- Strong financial and analytical skills; ability to evaluate market opportunities, business models, unit economics, and investment tradeoffs
- Experience developing and managing strategic partnerships
- Proven ability to lead complex, cross-functional initiatives and influence senior stakeholders
- Experience managing and developing high-performing team members
- Excellent communication skills; ability to turn complex problems into clear recommendations and inspire action
- Fluency with AI tools and strong point of view on how AI and automation can transform products, workflows, and businesses
- High intellectual curiosity, strong ownership, and bias toward action
- Comfort operating in dynamic environments where priorities evolve quickly
- Experience in healthcare, healthtech, dental, SaaS, marketplaces, or operationally complex businesses is a plus