SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 140,000 - 223,000 / annual
Ethos (Nasdaq: $LIFE) is a leading life insurance technology company transforming how life insurance is bought, sold, and underwritten through a three-sided platform serving consumers, agents, and carriers. The company offers instant, accessible products with no medical exams required, democratizing access to life insurance.
You will architect the development system for the next generation of insurance sales agents, partnering with sales and product leaders to develop training, coaching, and script strategy across multiple direct-to-consumer sales verticals. This is a strategic leadership role focused on building world-class sales enablement systems.
Key responsibilities include:
**Sales Strategy & Script Ownership** – Own and evolve sales scripts across all verticals in partnership with sales leaders and product teams.
**AI-Powered Sales Enablement** – Build AI tools that assist agents in real-time during calls to optimize interactions and drive higher conversion rates.
**AI Call Insights** – Develop an agent performance tracking suite using AI transcription analysis and script adherence tools in partnership with Sales Strategy and Operations.
**Testing & Experimentation** – Run structured pilots and A/B script tests. Build tools to measure script adherence and methodology compliance, treating scripts as products that are continuously tested and improved.
**Agent Development** – Build onboarding curriculum and ramp processes for new agents across all verticals. Own remedial training for underperforming reps and design coaching programs that systematically develop talent.
**Manager Development** – Build programs that make managers effective coaches. Establish an "Ethos Management Philosophy" to develop manager careers and supercharge the sales organization.
**Cross-Functional Influence** – Partner directly with Product and sales leadership to shape what gets sold and how it's positioned. Bring the sales floor voice into product pricing conversations.
Success metrics include measurable conversion lift from script iteration, live AI-enabled call insights platform with real-time visibility into agent performance, improved new agent ramp time with clear curriculum, documented training and enablement playbooks, and a structured manager coaching system running org-wide.
**Requirements:**
- Built or scaled a sales training/enablement function before, ideally in high-velocity, script-driven, or regulated sales environments
- AI-native builder with passion for revolutionizing how sales teams are developed and trained
- Scientific approach to scripts: form hypotheses, test, measure results, and iterate rather than relying on gut feel
- Ability to thrive partnering closely with sales leaders to shape and execute new strategies
- Comfortable with ownership and making bold bets on scripts and strategy
- Experience in life insurance, financial services, or similar regulated sales environments preferred
