SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, the company has experienced sustained double-digit growth, supports customers in over 20 countries, and manages more than 15 million endpoints globally.
This is a hands-on Director role reporting to the SVP, Growth & Product Strategy. You will personally drive Kaseya's product strategy work at the intersection of customer insight, product strategy, market opportunity, competitive positioning, and go-to-market execution. The role operates at the CTO's organization level and shapes where the company plays, how it wins, and how customer-backed insight translates into product, go-to-market, and revenue outcomes.
Key responsibilities include:
• Develop customer-backed growth strategy by drawing on direct engagement with MSP and Direct IT customers, field leaders, and the company's research, NPS, win/loss, and market signals to build a clear view of customer needs, buying behavior, pain points, churn drivers, and expansion opportunities.
• Frame the highest-value strategic questions by bringing structure to ambiguous business problems, defining the real decision, building hypotheses, identifying what evidence matters, and landing clear recommendations in compelling narratives that senior leaders can act on quickly.
• Translate insight into strategy and execution by converting customer, product, market, and competitive insight into practical strategies that support near-term ARR growth while shaping Kaseya's three-year strategic direction.
• Partner across the organization and with senior stakeholders, collaborating with teams and leaders across Product, GTM, Customer Success, Finance, and Operations, bringing fact-based analysis and clear narratives.
• Build and scale the capability by doing the work directly—the analysis, customer engagement, and recommendations—and progressively building the people, processes, and operating model needed to turn Product Strategy into a durable, scaled function.
You will personally own the analysis and customer engagement today while building a Product Strategy team to scale the function over time. The decisions this role informs—where to invest, which segments to win, how to price and position—shape a meaningful share of Kaseya's growth. This role offers direct exposure to senior leadership, ownership of the company's most important growth questions, and a path toward senior Product or Go-To-Market leadership.
REQUIREMENTS:
• 10+ years of experience in product strategy, product management, strategy consulting, corporate strategy, or a comparable senior strategic or operating leadership role, with a track record of owning ambiguous, high-stakes problems end to end.
• Operates as a peer to senior leaders—owning a point of view and driving the decisions that follow.
• Builds trust with senior leadership by bringing structure, rigor, and reliable analysis to the company's most important growth questions.
• Creates a repeatable approach for customer-backed strategy and product work that matures into a durable Product Strategy operating model and the team to run it.
• Produces recommendations that directly inform product priorities, GTM choices, customer segmentation, revenue opportunities, and investment decisions.
• Balances speed with rigor, delivering useful recommendations quickly while continuing to sharpen the answer as additional evidence emerges.
