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Salary: USD 200,000 - 250,000 / annual
Zscaler is seeking a Director, Global Partner Program Design & Scale to join the Channel and Alliances team, reporting to the global head of Partner Programs. This role leads the design, development, launch, and scaling of Zscaler's priority partner programs and go-to-market initiatives across multiple regions.
Key Responsibilities:
• Lead Partner Program Design & Development: Translate growth opportunities and field needs into partner programs, offers, and repeatable sales plays. Own a focused portfolio from business case and design through pilot and launch, with clear outcomes, investment requirements, accountable owners, and decision gates.
• Evolve Program Architecture & Partner Experience: Work with global program and route-to-market owners to develop reusable frameworks for partner participation, benefits, commercial models, capabilities, and lifecycle journeys. Align common standards with route-specific needs and clearly defined policy, process, and ownership boundaries.
• Orchestrate End-to-End Launch Readiness: Align Product, Pricing, Finance, Legal, Sales, Marketing, Partner Engineering, Services, Enablement, and Operations around complete launch packages. Resolve design tradeoffs and dependencies across offers, economics, systems, reporting, communications, and enablement.
• Lead Regional Activation & Scale: Build, manage, and develop the Regional Partner Programs team across Americas, EMEA, and APJ. Set priorities, launch standards, and adoption targets; coach regional leaders to localize approved programs, mobilize theater stakeholders, inspect execution, and escalate systemic blockers.
• Measure, Improve & Transition Programs: Measure launch speed, adoption, partner readiness, field productivity, partner experience, and business contribution. Use pilot results and regional feedback to refine designs, reduce manual work and recurring exceptions, and transition proven programs to named steady-state owners.
About Zscaler: Zscaler (NASDAQ: ZS) accelerates digital transformation through its Zero Trust Exchange platform, which protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications. Distributed across 160+ public exchanges globally, it is the world's largest in-line cloud security platform. The company is building an AI-native enterprise where human potential is amplified by machine intelligence.
Requirements:
• 12+ years of experience in partner programs, partner ecosystems, go-to-market strategy, commercial strategy, business transformation, or a related operating role.
• Proven success designing, launching, and scaling complex partner programs across multiple regions, with measurable adoption and business outcomes.
• Strong understanding of multiple partner routes to market, such as reseller, distribution, MSSP, GSI, services, cloud, marketplace, or technology alliances, including partner economics and commercial models.
• Experience leading and developing teams while managing a portfolio of cross-functional programs, competing priorities, resource tradeoffs, and regional execution.
• Strong commercial judgment and executive communication, with the ability to translate ambiguous business requirements into practical program designs and drive decisions across functions without direct authority.
Preferred Qualifications:
• Experience in cybersecurity, enterprise software, SaaS, cloud, or another complex global B2B technology environment.
• Demonstrated depth in global partner program architecture, partner experience and capability design, pricing and packaging, or partner-led services.
• Hands-on record of building reusable playbooks and scalable processes, using automation, performance data, and field feedback to reduce friction and sustain adoption after launch.
