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Salary: USD 170,850 - 281,900 / annual
ServiceNow is seeking a Director of Enterprise Sales for the Life Sciences vertical in the Bay Area. In this role, you will lead a team of Sales Executives to drive new business growth and revenue in the region. You'll develop and execute regional sales strategy in partnership with Sales Operations, including competitive analysis and go-to-market planning. Your responsibilities include territory planning, relationship development, and opportunity management while supporting field sales teams in closing deals.
You will recruit, coach, and mentor team members to drive excellence and build a self-motivated sales culture. You'll develop territories and quotas, manage accurate CRM forecasting and pipeline reporting, and achieve annual sales goals on a quarterly and annual basis. The role requires active engagement in C-level customer meetings to understand business requirements and build strategic relationships. You'll also collaborate effectively with Solution Consulting, Business Units, Professional Services, Marketing, partners, and the ServiceNow executive team. Retention and growth of the existing customer base through regular non-sales engagement activities is also key to delivering excellent customer experience.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent drive transformation.
REQUIREMENTS:
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Extensive track record of new business sales success with strong presentation and negotiation skills at industry and C-level
- Proven success recruiting, coaching, and managing exceptional sales teams
- Strong strategic thinking with analytical and financial planning skills to meet and exceed quotas
- Ownership of accurate CRM reporting including quarterly forecasts and opportunity inspection
- Experience driving sales processes and effective working relationships with Sales Operations
- Ability to understand the bigger picture and business drivers around IT
- Ability to build long-term strategic and senior-level relationships
- Ability to adapt and work effectively in a rapidly changing, growing environment
- Strong business and financial acumen
- Track record building self-motivated sales teams that embrace collaboration, enthusiasm, and overachievement
- Demonstrated ability to champion top performers, develop and coach teams, and topgrade appropriately
- Proven partner relationships and networks with ability to grow revenue streams through partner ecosystem
- Ownership of driving successful pipeline generation activities developed by marketing or partners
