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Celonis is seeking a Director of Value Engineering for the Nordics region to lead a dynamic team managing the entire customer value lifecycle. You will drive end-to-end customer value journeys, focusing on landing and expanding existing customers (ACV growth), renewals, and adoption of the Celonis Process Intelligence Platform.
In this role, you will:
**Identify & Frame Value for Prospects/Customers**
- Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption, and renewing accounts
- Translate customers' strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
- Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
- Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform
**Create & Scale Value Across the Portfolio**
- Lead customers through the Celonis Value Journey and support deployment of new features, apps, and products across the customer base
- Ensure customer success, architect improvement measures, and manage change within the customer base while pioneering new methodologies
- Direct Celonis Value Engineering, Services, and Ecosystem resources through the customer value journey
- Take ownership and build strategic customer relationships as an executive sponsor
- Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management
**Grow & Lead Celonis Talent**
- Recruit next-generation Value Engineers while setting high standards for candidate excellence
- Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship
- Lead by example and demonstrate Celonis Leadership Principles
- Effectively allocate Celonis resources to deliver on company sales, renewals, value, and adoption targets
- Communicate success and risks proactively within the organization
You will work closely with Celonis GTM Leadership Teams and serve as a trusted advisor to the executive team, supporting engagements with strategic customers and senior stakeholders. As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with proven consulting skills and strong analytical abilities.
**Requirements:**
- Domain Expertise: Demonstrate business domain expertise in areas such as Finance or Supply Chain, with experience in strategic transformation initiatives (e.g., Shared Services Transformation or System Transformation) and ability to build compelling value roadmaps
- Industry Expertise: Deep understanding of industry trends and strategic challenges of the C-Suite; ability to build integrated Celonis Process Intelligence roadmaps
- Product Expertise: Experience guiding customers' IT teams through their Celonis Process Intelligence journey; hands-on ability to demonstrate Process Intelligence power and accelerate value realization by building dashboards, Apps, and Action Flows
- Project Management: Plan and manage project scope, expectations, and timelines; leverage partners from the Celonis Ecosystem
- Executive Stakeholder Management: Experience preparing and communicating results to stakeholders and management, both internally and externally
- Value Selling Methodology: Demonstrated experience following the Celonis value selling methodology alongside the customer journey, including discovery, qualification, value assessment, and PoVs
- Value Realization: Proven track record identifying and prioritizing use cases, implementing improvement measures, and becoming a change agent by establishing operating models and training users
- Sales & Commercial Acumen: Ability to qualify VE engagements, conduct discovery with customers, steer/allocate resources efficiently, and champion value selling methodology
- Leadership Skills: Proven ability to lead by example, being hands-on in all aspects, and serving as a role model for the organization
