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Celonis is seeking a Director of Value Engineering for the Nordics region to lead a dynamic team managing the entire customer value lifecycle. You will drive end-to-end customer value journeys, focusing on landing and expanding existing customers (ACV growth), renewals, and adoption of the Celonis Process Intelligence Platform.
In this role, you will:
**Identify & Frame Value for Prospects/Customers**
- Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption, and renewing accounts
- Translate customers' strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
- Communicate value opportunities and strategic roadmaps to C-Level executives in partnership with sales leadership and Celonis executives
- Serve as an executive sponsor across the customer portfolio, positioning Celonis as a strategic business transformation platform
**Create & Scale Value Across the Portfolio**
- Lead customers through the Celonis Value Journey and support deployment of new features, apps, and products
- Ensure customer success, architect improvement measures, and manage change within the customer base
- Direct Celonis Value Engineering, Services, and Ecosystem resources through the customer value journey
- Build strategic customer relationships as an executive sponsor
- Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate results and realized value to senior management
**Grow & Lead Celonis Talent**
- Recruit next-generation Value Engineers while maintaining high standards for candidate excellence
- Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship
- Lead by example, demonstrating Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, cultivate balance)
- Effectively allocate Celonis resources to deliver on sales, renewals, value, and adoption targets
- Communicate success and risks proactively within the organization
Celonis is the trusted platform to industrialize Enterprise AI, powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise. The company is headquartered in Munich and New York City with 20+ offices worldwide.
**Requirements:**
- Domain Expertise: Demonstrated business domain expertise (e.g., Finance, Supply Chain) with experience in strategic transformation initiatives (Shared Services Transformation, System Transformation) and ability to build compelling value roadmaps
- Industry Expertise: Deep understanding of industry trends and strategic challenges facing C-Suite executives; ability to build integrated Celonis Process Intelligence roadmaps
- Product Expertise: Experience guiding customer IT teams through Celonis Process Intelligence journeys; hands-on ability to demonstrate Process Intelligence power and accelerate value realization by building dashboards, Apps, and Action Flows
- Project Management: Ability to plan and manage project scope, expectations, and timelines; leverage Celonis Ecosystem partners effectively
- Executive Stakeholder Management: Experience preparing and communicating results to stakeholders and management, both internally and externally
- Value Selling Methodology: Demonstrated experience following Celonis value selling methodology alongside customer journey (discovery, qualification, value assessment, PoVs); ability to demonstrate full value potential of Process Intelligence
- Value Realization: Proven track record identifying and prioritizing use cases, implementing improvement measures, and becoming a change agent by establishing operating models and training users for value realization and renewal/expansion
- Sales & Commercial Acumen: Ability to qualify VE engagements, conduct discovery with customers, allocate resources efficiently, and champion value selling methodology
- Leadership Skills: Proven ability to lead by example, including being on the front line with teams, hands-on engagement across all aspects, and serving as a role model for the organization
