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Hippocratic AI is seeking a Deployment Strategist to own healthcare AI deployments end-to-end for health systems, providers, payors, and life sciences organizations. You will serve as both a strategic partner and execution lead, combining technical delivery, healthcare operations fluency, and executive customer partnership.
Key responsibilities include:
- Discovering real customer problems and scoping solutions that meet their business objectives
- Designing and building AI agents capable of handling complex, high-stakes healthcare conversations
- Mapping data flows from customer systems into conversations and back as insights; scoping and partnering with engineering to build required integrations
- Owning full implementation: stakeholder adoption, agent configuration, timeline management, documentation, and proactive problem-solving
- Working with forward-deployed engineers to spec new AI features for customer deployments
- Capturing deployment learnings and turning them into repeatable playbooks, templates, and best practices
- Developing analytics and dashboards to track deployment performance
- Using deployment insights to inform internal product and process improvements
You'll work alongside engineers, product managers, customer success partners, and clinical experts. This role requires significant ownership, balancing strategic customer guidance with day-to-day execution. The team values customer obsession, clear communication, operational rigor, and practical problem-solving in real healthcare settings.
Location: Onsite in Columbus, Ohio, five days per week at client site with occasional travel to Menlo Park, CA headquarters.
REQUIREMENTS:
- 4+ years of relevant experience in deployment, implementation, strategic operations, consulting, solution architecture, or technical program management
- Direct experience serving healthcare customers or working inside a healthcare organization
- Working knowledge of provider-side, payor-side, or life sciences workflows, operations, and organizational dynamics
- Demonstrated ability to reason about data models: interrogate unfamiliar schemas, build or direct analyses, and validate outputs
- Hands-on comfort with engineering systems: JSON files, terminals, command-line coding assistants, git workflows
- Track record of project-managing complex customer engagements across operational, clinical, IT, and executive stakeholders
- BA/BS in a technical field (engineering, science, analytics, economics, or similar)
NICE TO HAVES:
- SQL
- Epic experience (Clarity, Caboodle, Cogito) or Epic certification
- Clinical background (RN, BSN, clinical informatics)
- Forward-deployed, implementation, or solutions work at AI, data platform, or health-tech company
- HL7 or FHIR fluency
- Experience with utilization management, prior authorization, care management, revenue cycle, or value-based care programs
- Prior exposure to LLM-based or agentic products in production
