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Dandy is transforming the dental industry through technology, building an operating system for dental practices globally. The company is backed by leading venture capital firms and operates a state-of-the-art manufacturing facility in Carrollton, TX that produces dental products across 5 product lines.
As Department Manager, you will oversee all production workflows, equipment, and quality across the facility's 24/5 operation. You will manage 100+ technicians and 7 direct reports across 3 shifts, with responsibility for ensuring orders are fabricated to the highest quality standards while meeting customer deadlines.
Key responsibilities include:
- Continuously identify and implement workflow improvements for efficiency, cost reduction, and scalability
- Define, track, and report on key performance indicators to drive accountability and decision-making
- Troubleshoot and resolve people, process, and technology issues in a fast-paced manufacturing environment
- Monitor and enforce strict manufacturing quality standards, including equipment maintenance and repair
- Lead, scale, and train a team of 40+ technicians executing tasks across 3D printing, milling, finishing, injection processing, and assembly
- Collaborate with Materials, Facilities, Quality, and other teams to identify and address high-priority improvement opportunities
- Report directly to the Director of Manufacturing
You will work in a complex, high-growth manufacturing environment where attention to detail, data-driven decision-making, and strong stakeholder management are critical. The role requires hands-on leadership, comfort with digital tools, and the ability to break down complex problems into manageable steps.
REQUIREMENTS:
- 7+ years of experience managing a department or large team in a manufacturing environment, ideally in complex or ambiguous settings
- Must be able to work full-time onsite in Carrollton, TX
- Proven track record of improving KPIs at team and/or department level
- Comfortable performing data analysis and making decisions based on results
- Experience reporting on performance metrics in recurring business meetings
- Ability to break down complex problems into smaller manageable steps
- High comfort level with digital tools and technology
- Very high attention to detail and organizational skills
- Team player attitude with willingness to help others exceed expectations
- Natural curiosity and ability to learn new concepts, tools, and workflows quickly
- Strong self-motivation, self-direction, and ability to work with multiple stakeholders
- Excellent communication, change management, and stakeholder management skills
- Data-driven problem solver who can deliver results quickly (e.g., resolving complex issues in 3-5 days)
BONUS:
- Experience building and/or leading departments in manufacturing, including operational infrastructure (inventory management systems, written SOPs)
- Experience scaling teams and operations in high-growth environments
- Bachelor's degree in Mechanical, Industrial, or Manufacturing Engineering
