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Salary: USD 115,000 - 140,000 / annual
Horizon3 is a fast-growing, remote-first cybersecurity company that delivers autonomous pentests and security assessments at scale. The NodeZero platform helps organizations proactively identify and fix exploitable attack vectors before criminals exploit them, serving customers from small institutions to Global 100 enterprises.
The Deal Desk Manager will manage order processes and support deal desk activities across North America, reporting to the Director of Global Deal Desk. This role sits at the intersection of Sales, Finance, Legal, and Product, ensuring smooth deal progression from structuring through provisioning.
Key responsibilities include:
- Structuring complex, non-standard enterprise deals (custom discounts, ramp structures, multi-year commitments) in partnership with Sales leadership
- Reviewing and approving sales deals against corporate approval matrices, discounting policies, and revenue recognition guidelines
- Managing and processing sales orders with accuracy and timeliness
- Ensuring compliance with US, Canada, and Mexico tax rules, including tax exemption certificates, cross-border withholding tax documentation, DTAA forms, and tax residency paperwork
- Coordinating with Finance and Provisioning teams on billing setup, multi-currency handling, and software provisioning
- Collaborating with Legal on contract reviews, routing, redlines, and approvals using Streamline AI
- Coordinating RFPs and Vendor Risk Assessments (VRAs) to clear compliance hurdles for enterprise buyers
- Training and supporting the sales team on order management, legal workflows, approval thresholds, and deal desk processes
- Maintaining CRM records and data integrity across sales operations
- Identifying bottlenecks in the quote-to-cash cycle and developing process improvements
- Resolving sales order and deal approval issues promptly
- Serving as a strategic bridge between Sales, Finance, Legal, and Product to resolve deal blockers
The company emphasizes a collaborative, remote-first culture with a team of former US Special Operations cyber operators, startup engineers, and cybersecurity practitioners. Horizon3 requires a minimum 25Mbps consumer-grade broadband connection for remote work.
Requirements:
- Bachelor's degree in Business, Marketing, or related field
- 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles
- Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash tools, and relevant sales/AI tools
- Strong analytical skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Ability to manage multiple priorities and work cross-functionally
