SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
As a Deal Desk Analyst at EdCast, you will provide Tier 1 operational support to the sales organization, serving as a key member of the Deal Desk team. Your primary focus will be on CPQ (Configure-Price-Quote) support, sales enablement, quote and order validation, and transactional activities that ensure efficient, accurate, and compliant deal execution.
Key responsibilities include:
- Create and manage private offers through Tackle.io for Cloud Marketplaces including Microsoft Azure, AWS, and GCP
- Monitor, track, and report on marketplace opportunity and private offer activity
- Review quotes, order forms, and transactional data for completeness, accuracy, and compliance with company policies
- Support standard deal transactions, renewals, amendments, and administrative sales requests
- Validate pricing submissions and ensure required approvals are obtained prior to processing
- Partner with Sales, Finance, Legal, Revenue Operations, and other stakeholders to resolve transactional issues and drive timely deal closure
- Maintain data quality and accuracy across Salesforce, CPQ, Tackle.io, and related systems
- Assist with order validation and booking readiness activities
- Identify process gaps and recommend improvements that increase efficiency, scalability, and compliance
- Contribute to documentation, knowledge management, training materials, and operational best practices
- Support additional Deal Desk, Sales Operations, or Order Validation responsibilities during peak periods
- Participate in special projects and strategic initiatives supporting the Global Deal Desk organization
You will work closely with Sales, Deal Desk, Finance, Legal, and other cross-functional teams to ensure transactions are processed accurately and in accordance with company policies. This role requires thriving in a fast-paced environment and understanding the critical importance of meeting EOQ and EOY deadlines while balancing speed, accuracy, and compliance.
REQUIREMENTS:
- 2-4 years of experience in Deal Desk, Sales Operations, Revenue Operations, Sales Support, Order Management, or similar commercial operations role
- Hands-on experience with Salesforce CRM (CPQ experience preferred)
- Experience working with Tackle.io and Cloud Marketplaces (Azure, AWS, GCP) preferred
- Strong understanding of sales transaction workflows, pricing approvals, quoting processes, and operational controls
- Ability to manage multiple priorities while maintaining attention to detail and accuracy
- Strong analytical, problem-solving, and organizational skills
- Excellent written and verbal communication skills
- Experience working in a fast-paced SaaS environment preferred
- Demonstrated commitment to process improvement and operational excellence
- Consideration for privacy, security, and compliance obligations
- Proficient in English language
