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Datadog is seeking a Deal Desk Analyst to join the G&A team in Singapore. In this growth position, you will work cross-functionally with Sales Operations, Billing, Contracts, and Legal teams to provide quoting and deal structuring support to the Global Sales Team.
Key Responsibilities:
- Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to global sales teams
- Serve as a creative problem solver who meets customer needs while adhering to Datadog's selling policies
- Resolve customer satisfaction issues following deal execution
- Actively negotiate deals directly with customers as needed
- Work cross-functionally across legal, contracts, sales operations, order management, revenue, finance, and product management
- Function as the point of contact and subject matter expert for Sales on deal pricing matters
- Drive adherence to internal controls, protocols, and business rules
- Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale operations
You will operate in a hybrid workplace model that allows for work-life harmony while maintaining the collaborative office culture that Datadog values.
Requirements:
- At least 2 years of overall experience in related processes such as sales operations, finance, sales strategy, or sales enablement
- Working knowledge of revenue recognition principles
- Strong attention to detail
- Ability to multi-task in a fast-paced, high-pressure environment
- Strong communication skills
- Strong quantitative skills
- Proficiency in MS Word, Excel, and PowerPoint
Bonus Qualifications:
- Experience with Salesforce and CPQ
- Hands-on experience using AI tools such as Claude, ChatGPT, or similar, with genuine interest in applying AI to automate and scale business processes
