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Salary: USD 2,500 - 3,500 / monthly
Kard is a rewards-as-a-service API platform backed by $30M in funding, transforming customer loyalty for neobanks and financial institutions. We are seeking a Data Support Analyst to join our Data team as the primary point of contact for ad-hoc data requests from Sales and internal stakeholders.
In this role, you will fulfill data and reporting requests using SQL, Databricks, Count, and spreadsheets. You'll work closely with stakeholders to clarify business questions, translate loosely defined requests into accurate data outputs, and deliver clear answers. Key responsibilities include investigating data discrepancies and unexpected reporting results, resolving straightforward data issues independently, and escalating complex problems with clear documentation. You'll also support routine data maintenance and validation, and identify recurring requests that can be addressed through reusable queries, reports, or self-service resources.
You should have 3–6 years of experience in data analysis, business intelligence, analytics support, or data operations. Strong SQL skills are essential, along with proficiency in modern data tools (Databricks or Count experience is a plus). You'll need excellent spreadsheet skills including data validation, lookups, and pivot tables. The ideal candidate can translate ambiguous business questions into clear analytical requirements, explain findings to non-technical stakeholders, and bring strong attention to detail and a service-oriented mindset.
Bonus experience includes supporting Sales or go-to-market teams, familiarity with CRM or revenue-related data, and experience creating dashboards or internal documentation. This is a fully remote position for candidates residing in India.
