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ServiceNow's Armis security platform (combined with Veza identity security capabilities) is building an autonomous defense platform for the Agentic Enterprise. The Data Engagement team serves as the connective link between Go-To-Market and R&D/Product organizations, leading customer and prospect data initiatives and driving product improvements based on patterns identified in day-to-day work.
As Data Operations Team Lead, you will own execution of the team's initiatives, ensuring efforts are properly resourced, tracked, and delivered on schedule. You'll play a key role in prioritizing data resources across company-wide efforts, working closely with stakeholders in R&D, Product, Customer Success, and Sales. You will lead and develop a multidisciplinary team of highly skilled analysts, building strong partnerships with Product and Customer Success leaders to act as their trusted data advisor in achieving shared business objectives.
ServiceNow operates with flexible work personas depending on the nature of work and assigned location. The company is an equal opportunity employer and will consider all qualified applicants regardless of protected characteristics. Export control approval may be required for certain positions accessing controlled technology.
REQUIREMENTS:
- 2+ years of experience as a team lead in Data Operations, PMO, Technical Delivery Management, or Product Analytics at a tech company (cybersecurity background is a plus)
- Experience leading and/or working with a team of data analysts (prior experience as a data analyst is a plus)
- Strong organizational, multitasking, and prioritization skills with a track record of delivering under tight timelines
- SaaS/B2B company experience is a significant advantage
- Full professional proficiency in English, written and verbal (required)
