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Supabase is the Postgres development platform built by developers for developers, offering a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. The company is fully remote, globally distributed across 60+ countries with ~400 team members and has raised over $1B in funding.
As a Customer Solutions Architect (CSA), you will drive adoption of Supabase across a diverse customer base ranging from agile startups to established enterprises with scaled workloads. You'll own the entire customer journey for Team & Enterprise accounts, working as a trusted technical advisor.
Key responsibilities include:
**Discovery & Engagement:** Lead technical discovery sessions to uncover business and technical objectives; design and present compelling Supabase platform demonstrations; collaborate with the Growth team to size deals and estimate usage patterns.
**Proof-of-Value Onboarding:** Determine technical scope and success criteria for proof-of-value implementations; guide customers through onboarding using emails, documentation, guides, and webinars to accelerate deployment.
**Customer Success & Optimization:** Build and execute account plans for high-value customers; deliver synchronous and asynchronous engagements including architecture assessments, database design, and performance optimization; serve as internal champion for customers, working with Support, Product, and Engineering to provide feedback and communicate roadmaps; invest in trust-based relationships with customers managing production data stores.
You'll work in a fully remote, async-first environment with a globally distributed team. Supabase provides ESOP (equity ownership), tech allowance, 100% health insurance coverage, annual company off-sites, flexible work arrangements, and professional development budgets.
**Requirements:**
- 6+ years of relevant work experience in Solutions Architecture, Database Engineering, or similar roles
- Strong background with relational database management systems (PostgreSQL or MySQL)
- Web application development background with familiarity in Python, C#, and popular JavaScript frameworks (React, Vue, Svelte) and Node.js
- Very strong communication skills, particularly translating business needs to technical outcomes and technical concepts to organizational impact
- Well-organized, effective storyteller with strong interpersonal skills and ability to navigate multiple stakeholders with conflicting opinions
- Experience with project management, business analysis, and revenue operations tools (HubSpot, BigQuery, etc.)
- Proven track record leading customer-facing engagements to deliver meaningful technical and business value
