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Cloudflare is seeking a Customer Engineer with native Korean language proficiency to serve as a trusted technical advisor for enterprise customers in Korea. This hybrid role is based in Singapore and reports to the Regional Customer Engineering Leader.
You will own the complete technical customer journey—from solution architecture and proof-of-concept delivery through onboarding, adoption, and account expansion. Unlike traditional handoff models, you maintain continuous relationships with key stakeholders throughout the customer lifecycle. The role carries a variable quota tied to regional revenue, making you commercially accountable for platform adoption, retention, and identifying cross-sell/upsell opportunities.
Key responsibilities include: partnering with field teams to design bespoke architectures across Cloudflare's Developer, Security, and Networking platforms; delivering compelling product demonstrations and POCs; acting as a trusted technical advisor for C-level executives; leveraging AI agents and internal automation tools to eliminate administrative work on tasks like RFP responses and sandbox provisioning; and translating platform capabilities into measurable ROI.
You should have 3+ years in a customer-facing technical pre-sales role (Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer). Required qualifications include native Korean fluency with strong English, foundational knowledge of web technologies, internet security, and computer networking, demonstrated experience with AI tooling and automation, strong troubleshooting skills, and exceptional presentation and stakeholder management abilities. A commercial mindset, technical curiosity, and comfort navigating ambiguity in a fast-paced environment are essential.
