SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
AlertMedia is a fast-growing software company providing a Risk Intelligence and Response platform that helps organizations protect their people, operations, and brand. The platform enables teams to detect emerging threats, assess impact, and respond with confidence by unifying critical information and workflows.
As a Customer Account Executive for SMB (Small and Midsize Business), you will own and grow a portfolio of existing customers in the SMB segment. You'll work closely with your Sales Manager to develop and execute account strategies that drive expansion revenue, increase customer retention, and identify upsell and cross-sell opportunities within your assigned accounts.
Key responsibilities include:
- Managing and nurturing relationships with assigned SMB customers
- Identifying expansion opportunities and driving revenue growth within existing accounts
- Conducting needs assessments and solution consultations
- Collaborating with customer success and product teams to ensure customer satisfaction and product adoption
- Meeting or exceeding quarterly and annual revenue targets
- Maintaining accurate forecasting and pipeline management in CRM systems
- Presenting product capabilities and ROI to customer stakeholders
You'll be part of a customer-focused organization that values simplicity, collaboration, and reputation. The role offers the opportunity to work with a rapidly scaling company in the enterprise software space, with clear paths for growth and advancement based on performance.
