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Salary: PLN 16,500 - 21,600 / monthly
Revolut is a fintech super app serving 80+ million customers globally with products spanning spending, saving, investing, exchanging, and travel. The company operates across 13,000+ employees worldwide and is certified as a Great Place to Work.
As a CRM Manager, you will drive customer acquisition and lifecycle engagement for Revolut Business, focusing on product activation and retention through sophisticated CRM automation and targeted campaigns. This is a hands-on role combining strategic campaign management with analytical rigor.
Key responsibilities include:
- Designing and executing end-to-end lifecycle campaigns to improve Revolut Business product activation and retention
- Leading cross-functional coordination with Growth, Sales, and Product teams to identify and target ideal customer profiles (ICPs)
- Running A/B tests and experimentation to optimize campaign performance
- Writing SQL queries to segment audiences directly from databases and execute campaigns
- Analyzing campaign results using KPIs, funnel analysis, and conversion/retention metrics
- Building and improving performance-tracking systems using in-house comms platforms
- Taking ownership of complex projects from problem scoping through impact analysis
This role sits within Revolut's Growth team, which focuses on turning bold ideas into campaigns that connect with millions of users across channels. You'll work in a fast-paced environment where clarity, creativity, and commercial impact drive decision-making.
REQUIREMENTS:
- 4+ years of experience in fast-paced industries working with B2B products and services
- Advanced SQL skills with ability to write complex queries for audience selection and segmentation
- Fluency in English with excellent verbal and written communication
- Demonstrated experience designing, running, and interpreting A/B tests
- Solid understanding of campaign measurement including KPIs, funnel analysis, conversion/activation/retention metrics, and impact sizing
- Track record of taking ownership and leading complex projects end-to-end
- Problem-solving mindset
- Nice to have: experience in the financial services industry
