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Salary: USD 201,000 - 279,000 / annual
Chime, a fintech company democratizing financial services, is seeking a Creative Director to lead brand and creative marketing strategy. This in-house leadership role owns the creative vision across all brand expressions—from broadcast and brand films to social-first content, partnerships, activations, and always-on channels. You will lead a small in-house team of art directors, designers, and copywriters while directing external agencies, production companies, and partners.
Key responsibilities include setting and evolving Chime's creative vision to drive awareness and consideration; leading integrated campaigns end-to-end across platforms; championing bold ideas to marketing, product, and executive stakeholders; building creative designed for social sharing and partnership collaboration; ensuring campaigns work across the full marketing funnel and align with business goals; leading, mentoring, and developing the in-house creative team; running creative reviews and brainstorms; managing external creative partners to consistent quality standards; adopting modern tools including AI for concepting and production; and staying attuned to member needs, category trends, and cultural landscape.
You bring 8+ years in creative leadership with at least 5 years leading brand-level work. Your portfolio demonstrates consumer-facing campaigns with clear strategic problems, ideas, and measurable outcomes. You have built or meaningfully shaped at least one brand platform that shifted how people perceived a company. You have agency experience and understand craft standards. Your work spans multiple formats: brand film/broadcast produced with partners, social-native content, and partnership/activation initiatives. You have a proven track record leading small in-house creative teams and extracting excellence from external partners. You understand the full marketing funnel and view lower-funnel work as a creative challenge. You communicate and present exceptionally well, can sell skeptical stakeholders, and have practical experience with AI tools in creative workflows.