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Salary: USD 85,000 - 100,000 / annual
Bluestone Physician Services is seeking a Corporate Communications Manager – Employee Experience to lead strategic internal communications and employee retention initiatives within their lean HR team. This role bridges data-driven retention strategy with culture-building and internal communications in a healthcare environment serving patients with complex, chronic conditions across Minnesota, Wisconsin, and Florida.
The position is structured around three core pillars:
**Data, Analytics & Retention Strategy (50%):** Own end-to-end administration of employee feedback mechanisms including annual engagement surveys, pulse surveys, onboarding checkpoints, and exit/stay interviews. Translate qualitative and quantitative sentiment data into actionable dashboards for executive leadership and department heads. Develop standardized action-planning toolkits, stay-interview frameworks, and intervention playbooks for business unit leaders. Track critical retention metrics including 90-day onboarding attrition, department-level turnover, manager effectiveness scores, and engagement sentiment.
**Strategic Internal Communications (30%):** Partner with executive leadership to design clear, transparent change-management communications and organizational updates. Craft messaging that reinforces company values, strategic milestones, and employee value proposition across a multi-site healthcare workforce. Maintain active, two-way feedback channels between frontline healthcare staff and leadership to foster trust and psychological safety.
**Culture-Building & Recognition Frameworks (20%):** Design, scale, and manage enterprise-wide recognition frameworks celebrating employee milestones and clinical/operational performance. Oversee strategic direction, theme, and ROI for select signature annual cultural events (with tactical support from executive administrative resources). Align internal cultural initiatives with external employer brand efforts to boost frontline talent attraction and pride.
Bluestone has been named to the Star Tribune's Top Workplace list for 14 consecutive years and achieved Top Workplace USA recognition 2021–2026. The company's care model has demonstrated measurable impact: patients experienced 21% fewer ER visits, 36% fewer hospitalizations, and 41% fewer hospital readmissions compared to similar populations.
**Schedule & Location:** Hybrid role requiring 1–2 days per week on-site at downtown Stillwater, MN office, with flexibility for remaining days. Occasional travel required (≤10%), primarily for Annual Provider Conference, Bluestone Connect Events, and select marketing functions.
**Requirements:**
- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field (Master's degree preferred)
- Minimum 5–7 years of progressive experience in corporate communications, internal communications, or public relations
- Demonstrated ability to analyze engagement data, spot retention trends, and present executive-ready insights
- Exceptional stakeholder management skills; proven ability to coach and hold operational leaders accountable across matrixed organizations
- Exceptional written and verbal communication skills; capable of writing for both executive audiences and frontline staff
- Experience designing repeatable processes, managing cross-functional roadmaps, and managing program governance
- Demonstrated compatibility with Bluestone's purpose and core values
- Fluency in English (reading, writing, speaking, understanding)
