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Salary: USD 60,000 - 65,000 / annual
Hopscotch Primary Care is a healthcare company on a mission to transform primary care delivery in rural America. They serve thousands of patients through a value-based care model and comprehensive care teams.
You will serve as the People Operations Coordinator, supporting both HR functions and day-to-day Chicago office operations. This hybrid role sits within People Operations and owns a broad range of recurring HR coordination and administrative responsibilities throughout the employee lifecycle.
People Operations Responsibilities:
- Manage new hire processes including background checks, drug screens, MVRs, onboarding requirements, I-9 tracking, orientation communications, and coordination across HR, IT, training, and hiring managers
- Support employee lifecycle processes: manage employee records, coordinate routine employee changes and offboarding activities, maintain related systems, trackers, and documentation
- Manage People Operations communications including HR inbox, employee newsletter, and recurring employee communications
- Support employee experience and culture by coordinating recognition, engagement, and culture initiatives
- Maintain People Operations resources including org charts, job descriptions, onboarding materials, and employee resources
- Identify opportunities to improve People Operations processes for greater organization, efficiency, and consistency
Chicago Office Operations Responsibilities:
- Own day-to-day office operations: ensure the Chicago office is organized, stocked, clean, and professional; serve as welcoming face for employees, vendors, and visitors
- Manage office logistics and budget: coordinate supplies, mail, deliveries, conference rooms, building access, visitors, catering, vendors, and other office needs
- Maintain office processes and resources: create and maintain office playbook and ensure clear information about office procedures
- Support office culture and events: coordinate team lunches, happy hours, and other in-person employee experiences
- Partner across teams including People Operations, Finance, IT, and others to support employee and office needs
The ideal candidate loves keeping things organized, follows through on details, builds efficient processes, and is comfortable being the person others rely on to get things done.
Requirements:
- 2+ years of experience in HR coordination, People Operations, office operations, administrative coordination, or similar role
- Highly organized, detail-oriented, and dependable with strong follow-through
- Ability to manage high volume of recurring tasks without losing track of details or deadlines
- Proactive, takes ownership, and able to identify problems and find solutions independently
- Strong written, verbal, and interpersonal communication skills with service-oriented approach
- Comfortable handling confidential information with discretion and professionalism
- Familiar with technology and able to quickly learn new systems; experience with HRIS, Microsoft Office, Teams, or SharePoint is a plus
- Enjoys creating order, structure, and consistency in a growing organization
- Positive, team-oriented attitude and contributes to welcoming workplace experience
- Knowledgeable about Chicago's restaurants, events, and local culture with an eye for new and interesting experiences
- Bachelor's degree or equivalent professional experience preferred
