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Postman is the world's leading API platform used by 45+ million developers and 500,000 organizations, including 98% of the Fortune 500. As Contracts Manager, you will own the operational engine driving Postman's commercial contracting work, reporting to the Managing Counsel, Commercial.
You will serve as the primary administrator for Postman's Ironclad contract lifecycle management (CLM) platform, owning system configuration, workflow design, user management, and optimization. You'll build and maintain automated contract workflows that reduce cycle times and minimize manual steps for Legal and GTM teams. This includes managing contract records, metadata, and reporting to ensure accurate, searchable, and auditable documentation across the full contract lifecycle. You will develop dashboards and reports providing visibility into contract volume, cycle times, bottleneck patterns, and key metrics for Legal, Deal Operations, and Finance leadership.
You will support commercial deal flow by preparing, routing, and managing routine agreements including NDAs, order forms, and standard procurement documents using approved templates and established playbooks. You'll coordinate signature workflows across internal stakeholders and external counterparties to ensure timely execution, proactively following up to keep deals on track. You will triage incoming contract requests and route complex or non-standard matters to the appropriate attorney.
You will create, maintain, and update commercial contract templates, clause libraries, and negotiation playbooks in partnership with the Commercial Legal team. You'll develop internal documentation including process guides, FAQs, and decision trees enabling Sales, Deal Operations, and Customer Success to self-serve on routine contracting questions. You will support GTM team enablement by creating training materials and reference resources.
You will partner daily with Deal Operations, Finance, and Sales to keep contract workflows running smoothly and resolve execution issues quickly. You'll coordinate with the broader Legal team to ensure alignment between CLM processes and legal review workflows, and contribute to Legal team operational initiatives including process improvements, tool evaluations, and reporting standardization.
