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Timeline is a fast-growing fintech company providing platform, MPS (Multi-Platform Solutions), and financial planning solutions to disrupt traditional financial services. The company operates as a remote-first organization with team members across 13+ countries, serving financial advisers and their clients with technology that reduces costs, inefficiencies, and investment anxiety.
You will join the Risk and Compliance team as Compliance Monitoring Manager, reporting directly to the Chief Risk and Compliance Officer. This is a permanent role within the second line of defence, responsible for designing, executing, tracking, and reporting on the company's Compliance Monitoring Plan (CMP).
Key Responsibilities:
- Own the design, maintenance, and delivery of the Compliance Monitoring Plan, including risk-based prioritization of reviews
- Plan and execute monitoring reviews, testing, and sample-based assurance work across the business
- Engage with business stakeholders throughout these activities
- Ensure cross-linkage with other second line activities (risk assessments, risk registers, regulatory change, incident investigation)
- Conduct compliance surveillance and thematic reviews to identify issues, control gaps, and non-compliance instances
- Monitor financial crime controls as part of the monitoring programme
- Track and follow up remediation actions from monitoring findings through to completion
- Prepare compliance monitoring papers and reports for the Risk and Compliance Committee and Board, covering findings, themes, and remediation progress
- Coordinate reviews and sign-off of monitoring outcomes with relevant governance forums
- Schedule and coordinate third-party thematic reviews and assurance work
The role offers competitive salary (dependent on experience), non-contributory pension scheme, 28 days holiday plus bank holidays, non-contractual bonus scheme, potential company option scheme participation, insurance plans, cost coverage for relevant professional qualifications and memberships, hybrid working, flexible hours (depending on team requirements), and wellbeing support.
Requirements:
Core knowledge & experience:
- 6+ years' experience in compliance monitoring roles within an FCA-regulated investment firm
- Demonstrable experience designing or operating a Compliance Monitoring Plan, including risk-based prioritisation and remediation tracking
- Proven experience conducting compliance monitoring reviews, testing, and thematic assurance work, with ability to identify, evidence, and escalate control gaps
- Experience preparing monitoring reports and papers for committee and Board audiences, translating findings into clear themes and recommendations
- Strong working knowledge of FCA rules including COBS, SYSC, PRIN, and Consumer Duty (PRIN 2A)
- Familiarity with MiFID II, SM&CR, CASS, and financial crime frameworks (AML/KYB/DDQ)
- Experience engaging with the FCA
- Excellent written communication skills, with ability to prepare board-level documentation
- Proven ability to work independently and at pace within a structured programme environment
Ideal knowledge & experience:
- Background in internal audit, quality assurance, or 2nd/3rd line testing methodologies
- Experience in an MPS provider and/or investment platform business
- Familiarity with platform governance
- Familiarity with third-party oversight frameworks
- Experience using compliance software/tools
- Professional qualifications (e.g., ICA, CISI) desirable but not essential
