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Villa is building America's leading next-generation homebuilding platform focused on offsite construction and ADU (accessory dwelling unit) development. The company is currently the largest ADU builder in California and is expanding into other housing products and geographies.
You will serve as Villa's on-the-ground representative in Altadena, CA, playing a dual role that combines community management with direct-to-consumer ADU sales. This is a high-impact position supporting Altadena's recovery following the Eaton Fire.
COMMUNITY MANAGEMENT RESPONSIBILITIES:
- Represent Villa at local rebuilding events, town halls, and community gatherings to build brand awareness and trust
- Serve as the subject matter expert on Villa's value proposition, process, products, and design capabilities
- Provide consultation to prospective customers on project feasibility and costs, guiding them through initial decision-making
- Manage all aspects of Villa's Altadena Showcase Home, including tour experiences, lead capture, events, and site maintenance
- Generate interest through community engagement, local partnerships, and proactive outreach
- Collaborate with the marketing team on creative campaigns and events to drive interest in the Altadena community
- Track leads and KPIs in Salesforce with consistent follow-up management
- Participate in customer milestones such as delivery and move-in celebrations
- Attend local internal meetings and customer site visits as needed
ACCOUNT EXECUTIVE / D2C ADU SALES RESPONSIBILITIES:
- Manage the complete direct-to-consumer sales and design process from lead intake through deposit and contract
- Provide expert consultation on project feasibility and costs using industry-standard tools like Bluebeam for site planning
- Partner with Product, Project Management, Construction Management, and BizOps teams to ensure smooth handoffs from sales to execution
- Act as a trusted advisor to homeowners, understanding their needs and recommending optimal ADU solutions
- Maintain accurate Salesforce records, track prospect information, and report KPIs to sales leadership
KEY QUALIFICATIONS:
- 3-5+ years of sales, real estate, or local marketing experience
- Excellent verbal, written, and face-to-face communication skills with experience in diverse settings
- Passion for exceptional customer experience delivered in a friendly, professional manner
- High emotional intelligence to navigate sensitive conversations with homeowners who have lost homes or been displaced
- Demonstrated personal accountability, integrity, and resilience in facing new challenges
- Strong organizational skills to manage multiple projects and events simultaneously
- Team player committed to improving internal processes
- Desire to learn and grow with a company transforming the housing industry
- Background in homebuilding, real estate, or construction sales is a bonus
- Must be able to work in-person in Altadena and surrounding areas daily, including weekends
- Based in or within 20 miles of Altadena, CA
- Valid US driver's license and reliable transportation
- Willingness to work weekends and evenings as necessary
