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Salary: USD 60,000 - 65,000 / annual
Boulder Care, an award-winning digital clinic for addiction medicine, is seeking a Community Engagement Liaison based in Ohio. This is a hybrid field-based role requiring up to four days per week in the community conducting partner meetings, outreach visits, and attending events, with the remainder of the work week spent in a home-based remote office for administrative work. Candidates must reside in Ohio to support effective regional coverage and consistent in-person outreach.
You will serve as the trusted face of Boulder Care's mission in your community, acting as a boots-on-the-ground relationship owner. Your primary responsibilities include identifying and developing new referral opportunities with healthcare providers, community organizations, reentry systems, and local stakeholders; growing and managing existing partner relationships; and expanding regional networks to connect more people to Boulder Care's compassionate, harm-reduction-based addiction medicine services.
Key responsibilities include:
- Building and scaling referral partnerships from initial outreach through ongoing engagement to drive patient enrollment
- Nurturing existing partnerships to ensure clinical and philosophical alignment with Boulder's mission, turning local organizations into long-term advocates
- Utilizing CRM tools (Salesforce) and enrollment data to manage follow-ups, track conversion rates, and analyze ROI on partnership outreach
- Spending most of your time in the field building relationships and identifying local barriers to care
- Collecting and analyzing feedback from community partners to refine referral strategies
- Collaborating with marketing, commercial, clinical, product, and operations teams to develop 6–12-month regional outreach plans
You will have autonomy to shape outreach strategies in your region, prioritize efforts, and independently manage your territory while contributing to broader growth goals. This is a full-time position working 40 hours per week, typically Monday through Friday during standard business hours, with flexibility for evening or weekend events as needed.
REQUIREMENTS:
- 3+ years of experience in community outreach, business development, sales, or referral management within healthcare, hospital systems, or behavioral health settings
- Proven track record of building and growing referral relationships and driving patient or partner growth through sustained engagement
- Proficiency with Salesforce or similar CRM tools and Google Workspace (Docs, Sheets, Gmail)
- Ability to travel locally with reliable transportation and valid driver's license, approximately 4 days per week
- Self-starter with ability to take initiative and work autonomously while managing multiple priorities
- Excellent interpersonal and communication skills, including strong public speaking abilities, with empathy and patient-first/client-first mindset
- Passionate about serving marginalized and vulnerable populations
- Proven ability to maintain professionalism and confidentiality with sensitive information
PREFERRED:
- Experience within the substance use disorder (SUD) treatment community with existing relationships
- Experience working with clinical staff, healthcare administration, and people with opioid use disorders
