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Salary: USD 100,000 - 150,000 / annual
Zscaler is seeking a Commercial Sales Engineer to join the SMB (Small-to-Medium Business) sales team. This is a remote, full-time role reporting to the Manager of Sales Engineering. You will be a technical bridge between prospective customers and Zscaler's Zero Trust Exchange platform, a cloud-based security solution protecting thousands of organizations globally.
In this role, you will create and deliver technical product presentations to prospective SMB customers, gather their technical requirements to ensure proposed solutions align with their goals, lead product evaluations and custom configurations, and design evaluation test plans to guide customers to successful outcomes. You will work collaboratively with the broader Sales and Go-to-Market team—including sales, customer success, solution architects, and business development—to demonstrate the power of Zscaler's cloud security transformation.
You are a problem-solver energized by tackling complex challenges and delivering high-impact solutions. You are a high-trust collaborator who is ambitious for the team, embrace a challenge culture with candid feedback, and have a genuine growth mindset. You are deeply customer-obsessed, building empathy for both internal and external customers and championing their needs from start to finish. You excel at distilling complex technical concepts into clear, simple, and actionable plans, and you are a precise communicator who brings clarity to every interaction.
The role emphasizes AI fluency and curiosity: you should actively explore and integrate AI tools into your daily workflows to enhance problem-solving and augment your technical capabilities.
**Requirements:**
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- Proven cybersecurity and networking technical background with hands-on experience in network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls
- 2+ years of experience as a Sales Engineer or Network Systems integrator
- Bachelor's degree in Computer Science or a related field, or equivalent working experience
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
**Preferred Qualifications:**
- Strong AI fluency demonstrated by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving
- Technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+
- Prior experience closing deals in a quota-carrying role
- Experience running multiple POVs (Proof of Concepts) in tandem and working with SMB or enterprise accounts in the networking or cybersecurity space
