SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 150,000 - 200,000 / annual
CodeRabbit is the leading AI code review platform trusted by over 17,000 customers and 150,000 open-source projects, conducting 2+ million code reviews weekly. The company recently closed a $143M Series C at a $1.5B valuation and is building Agentic Change Management—a control layer for software changes created by humans and AI.
As a Commercial Field Engineer in the post-sales function, you will serve as a technical advisor and champion for CodeRabbit's Commercial tier customers throughout their journey. You will partner closely with Customer Success, Product, Engineering, and Support teams to ensure customers realize full value from the platform.
Key responsibilities include:
- Lead onboarding and implementation engagements for commercial and mid-market customers
- Configure and optimize CodeRabbit within development workflows and CI/CD environments
- Deliver customer trainings, onboarding sessions, workshops, and technical enablement programs
- Conduct configuration and integration reviews to ensure best practices and platform value maximization
- Troubleshoot customer issues and partner with Support, Product, and Engineering teams on timely resolutions
- Serve as technical escalation point for complex implementation and adoption challenges
- Partner with Customer Success Managers to drive adoption, technical health, and long-term success
- Build trusted relationships with developers, engineering managers, and platform teams
- Gather customer feedback and collaborate cross-functionally to improve product experience
- Contribute to internal documentation, onboarding playbooks, troubleshooting guides, and best practices
- Stay current on emerging trends in AI-powered development tools, developer productivity, cloud infrastructure, and CI/CD ecosystems
- Help improve repeatability and scalability across onboarding and customer enablement workflows
This role is ideal for technically curious professionals passionate about AI-powered solutions for the software development lifecycle (SDLC) and making customers successful in a fast-paced, collaborative environment.
REQUIREMENTS:
- 2+ years of experience in a customer-facing technical role (Solutions Engineering, Customer Engineering, Technical Support Engineering, Technical Account Management, or Implementation Engineering)
- Experience onboarding or supporting SaaS, developer tooling, or infrastructure products
- Strong technical knowledge of software development workflows and modern engineering tools
- Comfortable troubleshooting APIs, integrations, Git workflows, CI/CD pipelines, and cloud-based systems
- Familiarity with cloud platforms (AWS, GCP, or Azure)
- Comfortable working from the command line and debugging technical issues
- Excellent communication and interpersonal skills with ability to explain complex concepts clearly
- Strong organizational skills and ability to manage multiple customer engagements simultaneously
- Strong sense of ownership, curiosity, and bias toward action
- Passion for helping engineering teams improve developer productivity and software quality
BONUS:
- Experience with GitHub Actions, GitLab CI, Jenkins, or other CI/CD platforms
- Experience with Kubernetes, Terraform, or cloud-native infrastructure
- Experience working in high-growth startup environments
